Nicosia, Cyprus. Cyprus has made progress in digital public services, connectivity and business digitalisation, but still needs to make online state services easier, more inclusive and better connected, according to the European Commission’s 2026 state of the digital decade report.
The report, published in June, said Cyprus has a strong digital base and improving public services, while still facing gaps in digital skills, artificial intelligence uptake and cross-border digital services.
Connectivity and business readiness
According to the report, Cyprus has extensive gigabit connectivity coverage, including in rural areas, while 5G coverage was fully achieved in 2024.
It also said that three-quarters of SMEs have reached at least a basic level of digital readiness, with businesses using advanced technologies such as cloud and data analytics.
Artificial intelligence adoption
The Commission said the uptake of artificial intelligence by businesses remains low, warning that this could affect competitiveness if Cyprus does not move faster.
Public services and digital government
Cyprus is advancing in digital public services, the report said, and an AI-powered chatbot has been launched to streamline access.
However, the Commission called on Cyprus to accelerate the implementation of its strategy for the digitalisation of public services, with a focus on seamless and inclusive access for all citizens.
The issue is particularly important as more people in Cyprus turn to online public services to avoid bureaucracy, save time and complete official procedures without visiting government offices.
E-government use in Cyprus and the EU
According to Eurostat’s latest e-government data, 70.1 per cent of people in Cyprus aged 16 to 74 used websites or apps of public authorities in 2025, just below the EU average of 72 per cent.
The figures show Cyprus is close to the European average, but still below the bloc’s most advanced users of digital public services.
Denmark recorded the highest share at 98 per cent, followed by the Netherlands, Finland and Sweden at 96 per cent, and France at 91 per cent. At the other end of the scale, Romania stood at 24 per cent and Bulgaria at 36 per cent.