Nicosia, Cyprus. The police have launched DigiPol, a new digital platform that allows the public to access a wide range of police services online. The portal became operational on Thursday through the gov.cy platform, offering more than 30 services without requiring visits to police stations or offices.
Services available online
Available services include applications for criminal record certificates, requests for police reports and declarations related to the loss of identity cards.
Official presentation
The platform was formally presented during a press conference attended by deputy police-chief Panikos Stavrou. He said members of the public can now use a range of services electronically “without the need for a physical presence at police stations and offices in a simple, safe and effective manner”.
Application tracking and police operations
Stavrou said the portal allows users to submit requests electronically, monitor the progress of applications and receive updates throughout the process. He added that the system is also expected to streamline police operations through more efficient use of resources.
“This allows our members to focus even more on their main mission, which is the protection of citizens and the assurance of public safety,” he said.
Project scope and development
Head of the EU funded projects unit and deputy director of finance directorate Chryso Angeli, presenting technical aspects of the project, said the first phase focuses on providing non-urgent services to reduce the need for in-person visits to police stations.
She said the project includes a digital citizen portal, upgrades to the police central information system and supporting infrastructure designed to strengthen operational capacity.
The project was funded through the EU’s Recovery and Resilience mechanism. Development of the platform involved collaboration between the University of Cyprus’ research centre KIOS, Cypriot technology company NETU and several ministries.