Nicosia, Cyprus. All organisations in Cyprus must accept digital documents presented through the government’s Digital Citizen application in all in-person transactions, the deputy research and digital policy ministry said on Tuesday. The ministry warned that refusing such documents is legally equivalent to rejecting physical documents.
Legal equivalence and compliance requirement
In a statement, the deputy ministry said digital public documents stored on the application carry “absolute equivalence” to their physical counterparts for any legal use within the republic. It said members of the public can present them without exception for identification or verification purposes.
The ministry said, “Refuting these digital documents is equivalent to refuting the corresponding physical form,” and called on businesses, services and professionals to “immediately take the necessary actions” to comply.
How the Digital Citizen application works
The Digital Citizen application allows users with a CY Login account to store official documents on their mobile devices, including identity cards and driving licences. The ministry said further additions are planned for the coming year, including documents for foreign nationals.
It said the public may present these documents directly from their phone during identity checks or other procedures, and that authorities are required to accept them in the same way as physical copies.
Verification process
The ministry said authenticity can be verified through the application itself without specialised equipment or access credentials, provided the checking officer has the app installed.
Link with Greece’s Gov.gr Wallet
The system has been linked with Greece’s Gov.gr Wallet since May 2025, allowing cross-border use of digital identification documents.
The ministry said Cypriot holders can present their digital identity card and driving licence in Greece “in the same way they use them in Cyprus,” while Greek holders can do the same in Cyprus using their national application.
Responsibility to adapt
The deputy ministry said the transition to digital documentation is fully implemented in legal terms and placed responsibility on organisations to adapt their processes without delay.
Have you been able to use Digital Citizen documents without issue during in-person transactions in Cyprus?
