Nicosia, Cyprus. Finance Minister Makis Keravnos said he was satisfied with the work carried out by the financial commissioner’s office after a scheduled visit on Wednesday. He was briefed by commissioner Valentina Georgiadou on the office’s operations and activities.
Briefing and exchange of views
Keravnos said he received a briefing from Georgiadou and discussed the results of the office’s operations and activities. He said there was an exchange of views on matters within the financial commissioner’s competencies.
Support for the public and handling complaints
The minister expressed absolute satisfaction with the work being performed and encouraged Georgiadou to continue with the same vigour, saying it contributes to alleviating serious problems faced by members of the public. He said the office plays a decisive role in supporting citizens and emphasised the importance of maintaining a clear strategic orientation when dealing with citizen complaints.
Report on activities and commitment to effectiveness
Georgiadou provided a detailed report on operational results and current activities of the independent body. The meeting focused on how the office can continue to provide a substantial social footprint for the benefit of the economy, and the visit concluded with a commitment to ensure the office’s official functions remain robust and effective.
What do you think is most important for maintaining a clear strategic orientation when handling citizen complaints?
