How do you choose the perfect cleaning company?

If this is the first time you’ve considered using cleaning services in Cyprus, then – as with any new venture – it’s best not to rush into things. A great deal depends on your choice of cleaning company: quality, time, money and effort.

To avoid losing out on all of these, do take the time to research the island’s cleaning market: which companies operate there, what their track record is based on customer reviews, the range of services they offer, and the cost involved. Once you have at least some idea of the market, it will be much easier to find your bearings and decide on the cleaning company that’s right for you.

Whether the cleaning company has an office and is registered

The internet can help you research the cleaning market. When you search, any search engine will provide a list of cleaning companies, including their locations, main services and customer reviews.

A company that has its own office and a licence to provide services in this sector already demonstrates its professionalism and inspires confidence.

Having an office implies that the firm is legally registered, which means you can expect a written contract setting out all the terms of the agreement and the types of services, including their cost.

Word of mouth and recommendations

One of the most common ways of advertising effectively and quickly in Cyprus is through ‘word of mouth’. This type of information is based on the impressions and feelings of clients who were either satisfied or dissatisfied with the quality of the service they received.

The opinions of previous customers are certainly worth trusting. When choosing a reliable company, you should also pay attention to the following factors:

• a recognisable brand;
• a positive reputation;
• regular customers;
• high-quality service;
• a professional team of staff.

Equipment and cleaning products

No modern cleaning company can operate without specialised equipment, machinery and professional detergents and cleaning products.

Unlike ordinary cleaning products for the home or flat, professional chemical cleaning products for commercial and industrial premises are more concentrated and capable of removing even the toughest stains.

Depending on the range of services provided, a cleaning company’s arsenal should include cleaning and detergent products for residential, office and industrial premises, as well as for swimming pools and gardens.

Cleaning company staff

The main advantage of a good cleaning company is its staff. These are highly professional specialists who have undergone initial training and regular refresher courses at the company’s expense.

In addition to the manager and office staff (secretaries, operators, managers, etc.), a cleaning company’s workforce consists of cleaners, the number of whom depends on the range of services the company provides.

The staff of a reputable cleaning company always wear a uniform, are well-groomed, use equipment and tools that are in good working order and clean, and carry out any task to a high standard — whether it be wet cleaning of premises or window cleaning.

Range of services

Alongside the growing number of cleaning companies, the range of services on offer is also expanding; these can currently be broadly categorised into several main areas:

• daily cleaning of houses, flats and offices;
• thorough cleaning following construction or renovation work in residential, commercial and industrial premises (warehouses, business centres, hospitals, restaurants, hotels);
• highly specialised services — dry cleaning of furniture and carpets, marble care, etc.;
• outdoor cleaning — lawn mowing, rubbish collection, clearing paths, etc.;
• professional swimming pool cleaning.

The cost of cleaning

The price list presented on the company’s website is, as a rule, an approximate guide to prices for various types of cleaning services.

The final price is determined by the company’s staff based on preliminary enquiries from clients and taking into account factors such as:

• the type and complexity of the work;
• the size of the premises;
• the level of soiling in the area to be cleaned;
• the amount of furniture;
• the type of wall, floor and ceiling finishes;
• number of staff;
• frequency of cleaning;
• the need for additional services.

And one more important point. When looking for the ideal cleaning company, remember that the price – whether high or low – does not affect the quality of professional cleaning.