Brussels, Belgium. The European Council on Monday approved a European Union law aimed at reinforcing the rights of victims of crime to receive information, support and protection through a new EU-wide hotline available via 116 006, Justice Minister Costas Fitiris said.
Fitiris said the helpline would allow victims anywhere in the EU to access information on their rights, as well as support and guidance when needed.
Hotline support and victims’ rights
Through the helpline, victims will receive emotional support, guidance on available support services and further information on their rights.
Easier crime reporting
In addition to the hotline, the EU announced plans to facilitate easier crime reporting by allowing victims to report criminal offences online and submit evidence electronically.
Support for children
The EU is also planning to introduce tailored support services for children, including age-appropriate protection measures and psychological support.
Implementation timeline
The directive is set to be published in the official journal in July 2026 and will enter into force 20 days after publication. Member states will then have two years to transpose the directive into national law.
